Zentic

Blacklist Appeal

A Blacklist Appeal is made by players who want to appeal their blacklist because they regret their previous actions or believe their blacklist was unjustified.

Requirements

When appealing a blacklist you must meet these requirements

1. You must be punished on Zentic
2. You must be appealing for yourself
3. You must haven't appealed for the same punishment before
4. You must own the punished account

Tips

When appealing a blacklist you should consider some of these tips

• Write clearly and correctly with minimal grammar/spelling mistakes
• Include details that are relevant and what you were doing during before the ban
• Be respectful and understanding to the staff team
• Don’t harass/spam staff members with your appeal, make appeals in the wrong section, make a public post about your appeal, or bump your appeal

Process

Once an appeal is submitted it will be sent to a staff member for review. If your punishment is temporary it will likely be denied because they are typically done by staff members with sufficient proof and they’re easy to wait out. Failure to meet the requirements or answer the questions seriously/properly will result in immediate denial.

Many blacklists cannot be appealed due to the severity of the offense. As such, your appeal must be very compelling in order to warrant a removal of the blacklist.

Frequently Asked Questions

How long will it take to get a response?
Depending on how busy the staff members are and the amount of other appeals it can take from one day to two weeks. Blacklists may only be handled by admins and therefore may take longer.

What does “Escalated” mean?
It means that the appeal has been forwarded to higher staff members to review. This would typically happen if this was an anticheat ban.

Can I appeal more than once?
You are only allowed to appeal once for a certain punishment. You can only appeal again if the punishment is different from your previous one. 

Can I appeal for a temporary punishment?
You’re allowed to appeal a temporary punishment, however, they typically get denied due to that fact that it is a minor punishment and you can just wait it out.

What if I have questions about the appeal that are not answered here?
You can contact a staff member via website messaging, Discord, in-game message, etc. to ask them your question.